Double Warranty 4 Cycle Lubricant Program

Snapper-4 four cycle lubricant is the highest quality engine lubricant available and is formulated specifically for the severe demands of power equipment.

Snapper-4 four cycle lubricant is a unique blend utilizing eutectic additive technology for anti-wear characteristics combined with the industry's highest standard for anti-corrosion and thermal ability.

Snapper-4 four cycle lubricant starts with the finest motor oil formula and adds properties specifically designed for maximum power equipment performance.

Long-life lubrication — resistant to viscosity breakdown.
Extended engine life through eutectic anti-wear technology.
Improved engine performance through reduction of frictional drag.
Abrasion-free break in.
Excellent anti-corrosion properties to protect engine during storage.

This combination of performance characteristics is further supported through Double Engine Warranty.

When a new Snapper is retailed with a 6-pack of Snapper-4 oil, for residential or commercial use, it will receive a Double Warranty on internal engine parts.

Available on all Snapper 4 cycle equipment.

* Offered exclusively by participating dealers.

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Interlube International, Inc.

Double Warranty Process and Procedures

Inerlube's Double Warranty Program on four cycle engines has been fine tuned over 15 years to provide maximum customer satisfaction with minimum complications.

Registration Procedure

ll Double Warranty registration materials are contained in the cases of oil, consisting of a Double Warranty registration form and an engine sticker. At the time of equipment and oil sale, the dealer applies the engine sticker and fills out the 3-copy registration form. One copy is sent to Interlube, one is retained by the dealer and the third is given to the equipment owner.

Claim Procedure

When an equipment owner with Double Warranty experiences an engine failure, they should return to the original dealer or other dealer who is authorized to service the engine in question.
During the original warranty period, the servicing dealer should follow the warranty process appropriate for the engine brand involved.
During the extended warranty period, the servicing dealer should follow exactly the same process, but call Interlube at 1-800-332-5851 prior to repair. During a Double Warranty call, Interlube will ask for basic customer information, including: equipment owner's name, date of purchase, date of failure, etc. Interlube will also ask for the Double Warranty registration tag number. If one is not available at the dealership or from the equipment owner, Interlube can cross search their files with customer name and date of purchase.
At this point Interlube will ask the dealer…"From you analysis as to the cause of failure, would this be warrantable under the engine manufacturers printed coverage, had it occurred during their original warranty period?" If the answer is yes, Interlube will give the dealer an authorization number and instruct them to send the repair bill directly to Interlube. Interlube will pay exactly the same parts and labor charges as the original warranty covers.

Payment

Once the repair bill is received, the claim is paid via check directly to the dealer within 30 days of billing.

The above process has been in place for over 15 years and has operated with few complaints. To date, no claims have been refused once it was established that the owner had registered under Double Warranty and the failure was warrantable.

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