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Frequently Asked Questions

Have questions about your Snapper lawn mower, snow blower or other outdoor power equipment? Search our Frequently Asked Questions (FAQs) for answers to common lawn mower repair, snow blower  maintenance or brand inquiries.  
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Need help with your piece of Snapper outdoor power equipment or have a question for customer service? 

Locate a Snapper Dealer who can help with many product and service related questions, review our frequently asked questions, or send an email to our Customer Service Department using our contact us form.

To contact our customer service department 

For Snapper products purchased at a Snapper Dealer: 1-800-935-2967

For Snapper Products purchased at Walmart:1-800-317-7833

For online parts orders: 1-800-274-4471

Representatives are available Monday - Friday, 8am-5pm CST.

To contact us by mail 

Briggs & Stratton
Attn: Snapper Power Products
PO Box 702
Milwaukee, WI 53201-0702